Rant 2 – Gorilla Glass My Ass - The Samsung Galaxy S7 Edge
Episode 3: A Flawed King
I still like my S7 Edge and on the whole am inclined to give it high marks. It does pretty much everything I need in a competent and mostly consistent manner. There are things I would ask to improve in the base phone, but what I resolutely do not need and would never willingly buy again is the curved screen. It brings nothing to the table in terms of basic functionality and represents a massive liability I had no idea I was carrying. Besides the requirement to pay off my current phone before being able to purchase a new S8, the latest and greatest is only offered with said curved screen which I can only assume has not diminished much in replacement cost, if at all. I have been a pretty satisfied Samsung customer of various products for many years but this is a pretty significant set back. It’s like offering a car with a windshield that is worth ten grand. It seems blindingly stupid but only after one realizes the staggering cost of a replacement. In ignorance of that replacement cost, a condition in which most review and purchase the device, the curved screen is a relatively inexpensive avenue to a slightly larger battery, screen to footprint ratio, and brief novelty (about $100 more than a comparable non-curved screen S7). The very scenario that sucked me in. At the end of the day, I can’t help feeling a slight betrayal for the concealment of such a time bomb. In reality, it will probably amount in a one year delay in my next phone purchase, which will still likely remain a Samsung, so whether a stronger and/ or cheaper screen is worth the development cost for Samsung is something I can’t answer, but they almost certainly lost a sale in 2017.
Experience Rage Meter
Product
Samsung Galaxy S7 Edge (Verizon)
Overall Ownership Experience
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