Wednesday, September 6, 2017

R2E3 Rant 2 - Gorilla Glass My Ass; Episode 3 - A Flawed King


Rant 2 – Gorilla Glass My Ass - The Samsung Galaxy S7 Edge
Episode 3: A Flawed King

I still like my S7 Edge and on the whole am inclined to give it high marks. It does pretty much everything I need in a competent and mostly consistent manner. There are things I would ask to improve in the base phone, but what I resolutely do not need and would never willingly buy again is the curved screen. It brings nothing to the table in terms of basic functionality and represents a massive liability I had no idea I was carrying. Besides the requirement to pay off my current phone before being able to purchase a new S8, the latest and greatest is only offered with said curved screen which I can only assume has not diminished much in replacement cost, if at all. I have been a pretty satisfied Samsung customer of various products for many years but this is a pretty significant set back. It’s like offering a car with a windshield that is worth ten grand. It seems blindingly stupid but only after one realizes the staggering cost of a replacement. In ignorance of that replacement cost, a condition in which most review and purchase the device, the curved screen is a relatively inexpensive avenue to a slightly larger battery, screen to footprint ratio, and brief novelty (about $100 more than a comparable non-curved screen S7). The very scenario that sucked me in. At the end of the day, I can’t help feeling a slight betrayal for the concealment of such a time bomb. In reality, it will probably amount in a one year delay in my next phone purchase, which will still likely remain a Samsung, so whether a stronger and/ or cheaper screen is worth the development cost for Samsung is something I can’t answer, but they almost certainly lost a sale in 2017.

Experience Rage Meter

: Fire and Brimstone
: Furious
: Really Pissed
: Pretty Pissed
: Irritated
: Very Tolerable

Solid product sold by a reputable company through a reputable dealer (Verizon) with good update support
The weakness and subsequent massive replacement cost of the screen takes the sheen off the experience

Product
Samsung Galaxy S7 Edge (Verizon)

: Unredeemable Shit; Avoid at all Costs
: Redeemable but Still Shit; Avoid
: Pretty Mediocre; Maybe if Cheap
: Eh, Not Bad; Worth a Look
: Damn Good; On the Short List
: Epic; At the Top of the List

Great image quality, performance, initial battery life, form factor, the works
Like all phones, the battery life diminishes far too soon within its 2+ year lifecycle and the screen is certainly a knock on the product as much as the experience

Overall Ownership Experience

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